Case Study - Ujjivan Small Finance Bank

Case Study – Ujjivan Small Finance Bank

Craft Silicon enables a digital transformation at Ujjivan

Ujjivan Financial Services Ltd, a reputed small finance bank in India, boasts of wide penetration levels, serving more than 8.5+ Million Borrowers in 26 States and union territories with 661 Branches supporting around USD 2.5+ Billion of Loan Portfolio.

Craft Silicon has been Ujjivan’s reliable technology partner throughout the growth journey.

Branches

TOTAL BORROWERS

0 + Million

Loan Portfolio

0 + Billion USD

Delivered a framework of APIs to integrate with 3rd party systems as per requirements quickly. A landmark project that was completed in just 109 days: BR core banking solution went live across 661 branches with all transactions migrating to the new platform at one go!

Requirement

Ujjivan began MFI business in 2005, and was looking for a technology partner who could support their business requirements.
The journey began with 5 branches, they had business plans to extend services across India, seeking a tech partner capable of meeting their rapid expansion plan was of paramount importance.
As a part of the transition to Small Finance Bank, seamless integration with core banking system was a necessity.

Glow, mobile based solution for loan processing enabled faster loan processing, with the best turnaround time.
Integration with core banking system to open savings account for microfinance customers.
True Cell, mobile based collection system for repayment collection with real time monitoring helped in better cash management.
Seamless provisioning of loan origination system for both Group Loans & Individual Loans.
Integration with their CBS, financial ERP and various other banking systems.

Custom built overdue tracking.
Specific to Ujjivan pre-approved loan workflow.
Analytics platform to bring in the required performance visibility and transparency.
Custom built Agri-Loan process through mobility.

Products used

key achievements

key takeaway

In every organisation, change is inevitable. Today, after the core banking implementation, Ujjivan regards Craft Silicon as its trusted, long-term tech partner in growth.

Testimonial

It is one of the custom made solution designed to manage the unique model of Microfinance, which supports a high volume of transactions. It also provides cutting edge mobility solution and works seamlessly on tablet based solution making Doorstep banking a reality to the underserved and unserved segment of customers.

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Martin Pampilly

Chief Operating Officer, Ujjivan Small Finance Bank

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