Customer App - Borrower Engagement

MFIs mainly cater to the low-income customer groups that have limited familiarity with technology. MFIs can deliver superior service by adopting easy-to-use technology to empower the customer with handy information related to borrowing, instalment due dates and loan status.

Customer App offers an innovative and user-friendly interface, suited for MFI customer profiles. Some of its core features are:

  • Convenient access to loan portfolio
  • Instant alerts on loan status
  • Enhanced language settings

key features

Digital Inclusion

While the market is overwhelmed with technology solutions, there are very few customized for MFI end borrowers, coming from the economically backward segments. CustomerApp breaks all information barriers and allows customers to access complete loan portfolio information at one go.

  • New / Repeat loan requests
  • Loan application status
  • OTP based registrations
  • Digital payments
  • Multi-lingual options

With the help of Customer App, end borrowers can now easily apply for a loan top-up or repeat loan, or any other product as offered by MFIs. MFI’s can now also directly push the new offers to the end customers.

  • New Special Offer
  • Direct customer engagement
  • Low-risk cash-less transaction
Device mobile
Digital Inclusion

While the market is overwhelmed with technology solutions, there are very few customized for MFI end borrowers, coming from the economically backward segments. CustomerApp breaks all information barriers and allows customers to access complete loan portfolio information at one go.

  • New / Repeat loan requests
  • Loan application status
  • OTP based registrations
  • Digital payments
  • Multi-lingual options

With the help of Customer App, end borrowers can now easily apply for a loan top-up or repeat loan, or any other product as offered by MFIs. MFI’s can now also directly push the new offers to the end customers.

  • New Special Offer
  • Direct customer engagement
  • Low-risk cash-less transaction
Device mobile

key benefits

With Customer App, the customer is truly in the spotlight

Simple OTP based registration process

Prompt loan processing and disbursal

Updated information for better decision making

Customer App offers an innovative & user-friendly interface, suited for MFI customer profiles. Its core benefits are:

 

    • Convenient access to loan portfolio,
    • Instant alerts on loan status and
    • Enhanced language settings

 

With these features, Customer App not only enhances user experience but also empowers MFI customers with greater control and transparency over their financial activities.

clients

clients

Case Study

CS joined hands with Satya since its inception & have been their growth partner throughout the journey.

Client Speak

Time saver application. Database architecture perfectly and well oriented design. Thanks for a great product.

Ashutosh Srivastava​
Head, IT​,
Satya Micro Capital​ Ltd.

Case Study

CS joined hands with Satya since its inception & have been their growth partner throughout the journey.

Client Speak

Time saver application. Database architecture perfectly and well oriented design. Thanks for a great product.

Ashutosh Srivastava​

Head, IT​

Satya Micro Capital​ Ltd.

Think Technology in Banking. Think Craft Silicon.

Transform your business with our solutions.

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Fueling the evolution of next-gen financial institutions

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Fueling the evolution of next-gen financial institutions

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Thank You for your interest!

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Thank You for your interest!

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